by Ready Convenience | Jul 30, 2020 | Management, Operations, Training
Typically, turning a profit from lottery sales is a safe bet for convenience stores. Industry research shows that about half of all U.S. lottery tickets are sold at convenience stores, and about 95 percent of lottery ticket buyers will purchase at least one add-on...
by Ready Convenience | Jul 16, 2020 | Management, Operations, Training
Convenience store employees, and employees of all essential businesses, are being asked to do more for an increasingly anxious customer base. In these unprecedented times, ongoing efforts to improve employee morale should be part of your company culture. Create a...
by Ready Convenience | Apr 16, 2020 | Management, Operations
Convenience stores are built on the concept of, not surprisingly, convenience. In the midst of this current health crisis, however, what people used to view as convenient is now essential. With customers on edge and other local businesses temporarily closed or...
by Ready Convenience | Apr 2, 2020 | Management, Operations, Training
What does the customer experience look like at your store during the current health crisis? How has it changed? Before you give that too much thought, keep this in mind – the customer experience is different from customer service. Customer service is a one-on-one...
by Ready Convenience | Dec 12, 2019 | Operations, Training
Convenience store managers are busy… but we probably didn’t need to tell you that! In case you missed some of our convenience store articles last year, catch up with these top five. 1 – Basic Marketing Concepts Every Convenience Store Manager Should...
by Ready Convenience | Oct 7, 2019 | Operations
Last week we had the privilege of participating in our 11th NACS Show. The end of the show always marks the beginning of exciting new opportunities. It also offers us time to reflect on the relationships we have cultivated and what we have accomplished over the past...
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