Conduct a Training Needs Analysis

Conduct a Training Needs Analysis

New employees bring with them an inventory of knowledge and skills, education, and experience they already possess. To train the unknown, you need to find out the breadth of that knowledge and skill and what still needs to be learned. Just be sure the training to be...
Yes, You Do Need to Sweat the Small Stuff

Yes, You Do Need to Sweat the Small Stuff

Great leaders are visionaries. They are able to see multiple avenues to success in the big picture while leaving the details to the doers of the world. As a convenience store manager, your role often falls right in the middle. You must be a leader and a doer. You must...
Stop Talking and Start Listening

Stop Talking and Start Listening

As a convenience store manager, you probably spend a lot of time talking. Every day, you have to talk with employees, customers, vendors, and the list goes on. If you had to put a timer to it, how many hours do you think you spend in a work day just talking? Whatever...