How to Manage Your Moonlighting Employees

How to Manage Your Moonlighting Employees

About 13 million people — roughly 8.3 percent of the workers — have more than one job. Given the ever-present staffing challenges in the service industry, it’s not uncommon for hourly employees to moonlight with other retail or foodservice operations, possibly...
Step Up Your Training Game With Role Playing

Step Up Your Training Game With Role Playing

Your convenience store employees have a lot of responsibility – from providing great customer service to maintaining compliance for age-restricted sales, they keep your store running smoothly. You may already be providing them with quality convenience store training...
Cash Handling Best Practices

Cash Handling Best Practices

As a convenience store manager, your days are busy. Making cash deposits may just seem like another task on a busy to-do list. The biggest mistake you can make, however, is to treat cash handling as simply part of your routine. Follow these best practices: Stick to a...
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