Cash Handling Best Practices


As a convenience store manager, your days are busy. Making cash deposits may just seem like another task on a busy to-do list. The biggest mistake you can make, however, is to treat cash handling as simply part of your routine. Follow these best practices:

Stick to a Process

It’s crucial that you follow a consistent process when making cash deposits. This starts with training. Online cash handling training for convenience store managers can serve as a foundation for your store’s specific policies. Use a checklist to make sure you complete every step in the process.

Get Organized

To safely make a cash deposit, you must be organized. When you remove cash from the safe, go immediately to the area where you will count and store the deposit. Lock the door behind you. Count your cash at least twice to ensure accuracy. Do not allow yourself to be interrupted when you’re counting the money and preparing the deposit.

Proceed with Caution

Safe cash handling requires that you minimize distractions and remain keenly aware of your surroundings. Wait for low-traffic times to handle the deposit, and make sure you know who is in the store at the time you’ll be handling and transporting the money. Discreetly let employees know what you’ll be doing. All employees should be trained to never tell anyone when you are going to the bank. Remain alert as you walk directly from the store to your car and from your car into the bank.

Keep Safety Top of Mind

Safety is the top priority when handling cash and making cash deposits. Follow your store’s cash deposit procedures precisely and consistently. Mistakes at any point in the cash handling process can be dangerous.

Cash Handling Training

For your own safety and the good of your store, making cash deposits requires a high level of awareness and focus. Our Leadership Development Series provides critical training for convenience store managers, including online training on the basics of making cash deposits. Click here to learn more.

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