Select Page

Articles | Convenience Store

Training

Management

Human Resources

Marketing

Operations

Food Service

Mistakes New Trainers Make

Mistakes New Trainers Make

Training is a job responsibility of most convenience store managers, yet many may not be trained themselves on how to manage such an important assignment. New trainers can prepare themselves for success by avoiding these common mistakes. Mistake #1: Failing to Set...

Featured Article:


Mistakes New Trainers Make

Training is a job responsibility of most convenience store managers, yet many may not be trained themselves on how to manage such an important assignment. New trainers can prepare themselves for success by avoiding these common mistakes. Mistake #1: Failing to Set...

read more
Do’s and Don’ts of Selling Alcohol

Do’s and Don’ts of Selling Alcohol

​With alcohol sales on the rise, convenience store operators must focus even more on ensuring that their employees are selling alcohol responsibly and according to the law. Follow these do’s and don’ts: Do: Know the federal, state, and local laws about selling alcohol...

How to Make Online Training Work in Your Convenience Store

How to Make Online Training Work in Your Convenience Store

Most convenience store managers look to online training as a way to help streamline their employee development programs. The benefits of online employee training, however, do not happen automatically. Creating a successful training program for online delivery requires...

Cash Handling Best Practices

Cash Handling Best Practices

As a convenience store manager, your days are busy – especially this time of year. Making cash deposits may just seem like another task on a busy to-do list. The biggest mistake you can make, however, is to treat cash handling as simply part of your routine. Follow...

Get Street Smart about Customer Loyalty

Get Street Smart about Customer Loyalty

When it comes to your c-store customers, what are you most grateful for? If you said “loyalty,” you’re on the right track. After all, you’ll spend six times more to attract a new customer than to keep an old one. It doesn’t take a math whiz to figure out where your...

Are You Thankful for Your Customers?

Are You Thankful for Your Customers?

Your customers have choices – choices of where to fuel up, where to stop for a quick snack, and where to buy a meal when they’re out and about. How do you show your appreciation for them when they choose your store? Use this season of Thanksgiving to let customers...

Technology Solutions for 2020 and Beyond

Technology Solutions for 2020 and Beyond

Quickly adapting to change has been the mainstay of 2020 for essential convenience stores and many other retailers. For many, adaptation has been rooted in both old-school ingenuity and swift implementation of new or advancing technology. While many stores were...

Biggest Compliance Risks for Convenience Stores

Biggest Compliance Risks for Convenience Stores

From workplace safety guidelines to consumer privacy regulations, convenience stores face a wide array of hidden business risks that can have costly implications. Compliance – or the lack of it – is one of these risks. In business, the term “compliance” refers to the...

With Great Profit Comes Great Responsibility

With Great Profit Comes Great Responsibility

Selling alcohol can be very profitable for convenience stores, and it can also be very risky. If you or one of your staff members fails to sell alcohol responsibly and according to the law, there can be serious consequences. People could being injured or killed in...

Mapping Out Your Planograms

Mapping Out Your Planograms

Planograms are an important part of any retail operation, especially convenience stores. They start with a category management team at the corporate level and end in front of customers at your store. Let’s take a look at the path they travel from beginning to end....

Keeping Employees Motivated

Keeping Employees Motivated

The last quarter of any year tends to bring a mix of reflection on the year so far and anticipation for new opportunities in the year to come. As we approach the end of 2020, we all have more to reflect on than ever before and a great deal of uncertainty about what’s...

Never miss an article. Subscribe to RTO’s Blog.

Learn More About RTO’s Complete Training Solution.