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AI: Just How Convenient is It?

AI: Just How Convenient is It?

Artificial intelligence has come a long way in a short time, and it’s taking hold in every industry. Convenience stores have a lot to gain from embracing this new technology. Using AI in convenience stores can help your employees become more efficient, which is a...

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AI: Just How Convenient is It?

Artificial intelligence has come a long way in a short time, and it’s taking hold in every industry. Convenience stores have a lot to gain from embracing this new technology. Using AI in convenience stores can help your employees become more efficient, which is a...

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Become a Charging Destination

Become a Charging Destination

As electric vehicles become more popular, the need for charging stations increases. Like traditional gas pumps, electric vehicle (EV) chargers give travelers a reason to stop by your store and refuel, but it usually takes longer to fill up at a charging station than a...

“Good Enough” Never Is

“Good Enough” Never Is

Do you ever look at something going on in your operation and decide that, whatever it is, it's "good enough?" As any successful store manager will tell you, "good enough" never is. You have to set the bar higher, both for your big picture goals and for the details of...

Stocking the Shelves: It’s the Little Things

Stocking the Shelves: It’s the Little Things

To build the best experience possible for your customers, you want to make sure everything in your store is as good as it can be.  You have great employees, a great store layout, and an amazing selection of products – but are those same products being displayed as...

Safety First: Keeping Your Cleaning Record Spotless

Safety First: Keeping Your Cleaning Record Spotless

Having a clean store is not only one of the best ways to keep customers happy and coming back, but also a great way to ensure your store is safe for both customers and employees. But are your employees keeping things as clean as they should be, and more importantly,...

Conduct a Training Needs Analysis

Conduct a Training Needs Analysis

New employees bring with them an inventory of knowledge and skills, education, and experience they already possess. To train the unknown, you need to find out the breadth of that knowledge and skill and what still needs to be learned. Just be sure the training to be...

Cash In on Foodservice in Your C-Store

Cash In on Foodservice in Your C-Store

As part of Customer Loyalty Month in April, you discovered how training, marketing, hiring and service all play a role in building a base of repeat customers. The products you offer above and beyond the staples of convenience store inventory also affect customer...

Preventing Bitcoin Scams in Convenience Stores

Preventing Bitcoin Scams in Convenience Stores

Bitcoin ATMs aren’t quite the same as traditional ATMs, but they are quickly spreading into a lot of the same places. Convenience stores across the country have taken advantage of this trend, and many are enjoying increased foot traffic and business because of it....

5 Ways to Grow Customer Loyalty

5 Ways to Grow Customer Loyalty

Based on customer data for the retail industry in general, 80 percent of your business comes from 20 percent of your customers. On top of that, it’s more expensive to try to acquire new customers than it is to grow customer loyalty with the people already visiting...

Time Management Tips to Beat Stress

Time Management Tips to Beat Stress

Stressed out? Who isn’t?! In today’s busy world, and especially for convenience store managers, it’s impossible not to feel like you’re being pulled in a million different directions. The best way to minimize stress in your life is to get a better handle on how time...

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