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What Are Your Employees’ Worst Fears?

What Are Your Employees’ Worst Fears?

As a convenience store manager, you always want your team to be performing at its best – but sometimes employees can let their fears get in the way of success. Convenience store employees are faced with a lot of difficult situations on a daily basis. When they...

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What Are Your Employees’ Worst Fears?

As a convenience store manager, you always want your team to be performing at its best – but sometimes employees can let their fears get in the way of success. Convenience store employees are faced with a lot of difficult situations on a daily basis. When they...

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Think Outside the Help Wanted Box

Think Outside the Help Wanted Box

Need employees? Who doesn’t these days? With today's labor market, competition for good employees is just as fierce as competition for loyal customers. To fill the open positions at your store, you have to go beyond the traditional “help wanted” system. Keep reading...

Managing Turnover in Your Convenience Store

Managing Turnover in Your Convenience Store

The convenience store industry has historically suffered from a high turnover rate. Changes to the labor force in the past year have put more stress on managers to retain quality employees. It's time to change your thinking on turnover at your store. Here are some...

5 Benefits of Virtual Interviewing

5 Benefits of Virtual Interviewing

​Virtual interviewing has been around for many years, but recent events have normalized it in industries that may have never tried it before. Although you will need to meet your future convenience store employees face-to-face eventually, there are many benefits to...

Promoting from Within to Control Staffing Costs

Promoting from Within to Control Staffing Costs

You’ll decrease turnover, reduce hiring costs, and improve morale when you implement a staff development policy that focuses on promoting from within. Developing employees to build a career at your company – rather than just clock in and out every shift – will...

Why Employees Leave

Why Employees Leave

Staffing challenges have changed in the last several months, but employee turnover in the convenience store is still a problem for managers. Creative recruitment strategies and smart hiring practices can help you fill your open spots, but then what? Understanding why...

10 Ways Managers Promote Teamwork

10 Ways Managers Promote Teamwork

What is a “team” in your convenience store? It’s not just another word for “staff.” A team is a group of people – in your case, your employees – who work together to achieve a common goal. Take a look at the different ways you can promote teamwork in your convenience...

The Changing World of Dress Codes

The Changing World of Dress Codes

With the national unemployment rate under four percent, convenience store managers are searching for creative ways to address the labor crisis. To meet your staffing goals, you will likely need to attract candidates from a larger pool, such as those of varying...

Convenience Store Interviewing Strategies

Convenience Store Interviewing Strategies

Keeping a convenience store fully staffed has always been a challenge, and with current events, operators are really feeling squeezed. Once you recruit potential employees, the next step is interviewing the people who seem like a good fit. Follow these convenience...

Changing Harassment Laws – What’s Required?

Changing Harassment Laws – What’s Required?

Stories about discrimination and harassment in the workplace are not only dominating news feeds across the country, they’re also dominating legislative agendas. Several state and local governments have either enacted or are in the process of creating laws that aim to...

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