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Training Increases Retention at Convenience Stores

Training Increases Retention at Convenience Stores

Everyone wants to make a good first impression, and that extends to businesses and stores, too. Many convenience stores are struggling with retaining their employees, especially after the Great Resignation, and these first impressions are often part of the problem. If...

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Training Increases Retention at Convenience Stores

Everyone wants to make a good first impression, and that extends to businesses and stores, too. Many convenience stores are struggling with retaining their employees, especially after the Great Resignation, and these first impressions are often part of the problem. If...

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Hiring for Soft Skills in Convenience Stores

Hiring for Soft Skills in Convenience Stores

Soft skills can be incredibly important to have in convenience stores, especially when maintaining customer satisfaction. Unlike hard skills, soft skills aren’t necessarily something you can easily train your new recruits on. This makes it very important to hire...

How to Effectively Manage Corrective Action

How to Effectively Manage Corrective Action

Every organization, at some point in time, has to deal with employees who cause problems in the workplace. As a convenience store manager, it's your responsibility to handle these situations when they occur. Corrective action can be utilized to help employees improve...

Is Custom Training Right for You?

Is Custom Training Right for You?

Your employee training program is the backbone of your business. Without it, your employees would have no chance of success in your store. Therefore, you want to be sure you’re providing them with the best materials available in order to develop the skills they need....

Smart Team Building

Smart Team Building

Your success as a manager depends on the effectiveness of your team. The people you recruit for your team are just as important as your leadership skills. When you focus on hiring and retaining the best employees, teamwork will improve. Easier said than done, right?...

Taking the Stigma Out of Convenience Careers

Taking the Stigma Out of Convenience Careers

Attracting qualified new employees is difficult for everyone right now, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma to it that might mean job seekers don’t even consider open...

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