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Training Increases Retention at Convenience Stores
Everyone wants to make a good first impression, and that extends to businesses and stores, too. Many convenience stores are struggling with retaining their employees, especially after the Great Resignation, and these first impressions are often part of the problem. If...
Featured Article
Training Increases Retention at Convenience Stores
Everyone wants to make a good first impression, and that extends to businesses and stores, too. Many convenience stores are struggling with retaining their employees, especially after the Great Resignation, and these first impressions are often part of the problem. If...
Recent Articles
Assessing Knowledge Gaps in Your Convenience Store
As a convenience store manager, you know that working in a store requires a lot more effort and knowledge than most people expect. This is why it’s important to continually assess your knowledge gaps, and those of your employees. If any lack of knowledge is holding...
Hiring for Soft Skills in Convenience Stores
Soft skills can be incredibly important to have in convenience stores, especially when maintaining customer satisfaction. Unlike hard skills, soft skills aren’t necessarily something you can easily train your new recruits on. This makes it very important to hire...
How to Effectively Manage Corrective Action
Every organization, at some point in time, has to deal with employees who cause problems in the workplace. As a convenience store manager, it's your responsibility to handle these situations when they occur. Corrective action can be utilized to help employees improve...
Is Custom Training Right for You?
Your employee training program is the backbone of your business. Without it, your employees would have no chance of success in your store. Therefore, you want to be sure you’re providing them with the best materials available in order to develop the skills they need....
LMS Reporting for Convenience Stores
Managing compliance for age-restricted sales is a big responsibility. In addition to making sure your convenience store employees are receiving the necessary training and certifications, you must also track their expirations and recertifications. At any given point in...
Smart Team Building
Your success as a manager depends on the effectiveness of your team. The people you recruit for your team are just as important as your leadership skills. When you focus on hiring and retaining the best employees, teamwork will improve. Easier said than done, right?...
Improve Employee Performance Through Certification and Advancement
Your employees are the backbone of your convenience store, and their training determines how well they perform. You don’t want them to simply learn how to go through the motions of their jobs – you want them to become engaged and apply their training while maintaining...
Custom Learning Paths You Can Implement Quickly
Your employees keep your business running, which is why it is important to invest in their success – if they’re successful, so are you. One way to increase the likelihood of their success is with the development of customized learning paths to provide employees with...
What Do Reskilling and Upskilling Mean for Convenience Stores?
The convenience industry is constantly evolving, and it is important to make sure your employees are well-trained and prepared for anything. Advances in technology, staffing shortages, and any number of events could lead to employees needing enhanced, or entirely new,...
How to Handle Harassment Reports in Your Convenience Store
You can’t know everything that goes on in your convenience store. As a manager, though, what you don’t know can hurt you. This is particularly true when it comes to harassment in the workplace. If you have employees or other managers who are creating a hostile work...
Blended Learning in Your Convenience Store
Convenience stores are fast-paced environments, so it’s important to get employees trained and onto the floor quickly. However, it’s also important to make sure that they fully understand their training and are ready to provide quality service while maintaining...
Taking the Stigma Out of Convenience Careers
Attracting qualified new employees is difficult for everyone right now, and convenience stores have an even bigger challenge to overcome. Whether we like it or not, working in the industry has a stigma to it that might mean job seekers don’t even consider open...
