by Ready Convenience | Jul 14, 2016 | Management
From online training to daily coaching, your employees will be able to retain skills and knowledge better when their workplace is an effective training environment. In retail areas, it can sometimes be a challenge to create a distraction-free location for training,...
by Ready Convenience | Jun 30, 2016 | Training
Ask any convenience store manager how things are going, and the answer will probably include the word “busy.” But what does that really mean? Busy with customers? Busy with operational tasks? Busy training staff members? C-store managers have many responsibilities,...
by Ready Convenience | Jun 16, 2016 | Management, Training
There’s a mantra in the service industry that goes something like this: “If you’re not serving the customer directly, you better be serving someone who is.” The quality of service your customers receive is often directly tied to your employees’ satisfaction with their...
by Ready Convenience | Jun 9, 2016 | Training
If you’ve been in this business for any time at all, you’re probably well-versed on traditional store security. You likely have cameras to deter theft, and you and your staff are trained to handle things like shoplifting or even robbery. In today’s digital age,...
by Ready Convenience | Apr 21, 2016 | Management, Operations
Baseball Hall of Famer Casey Stengel once said, “Managing is getting paid for home runs someone else hits.” This is true whether you’re coaching the Mets or running a convenience store. In either case, your success as a manager is based not only on the skill level of...
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