by Ready Convenience | Jan 14, 2016 | Management, Training
There’s an old saying in the service industry: “Customers don’t care about what you know, they only care about what you do.” And really, it’s not what you do. It’s almost entirely what your employees do. Your c-store training objectives go a...
by Ready Convenience | Dec 31, 2015 | Human Resources
According to recent convenience store industry surveys, 2016 has all the makings of a successful year. It’s expected that profits will climb as consumer confidence continues to improve. With gas prices expected to stay low, convenience store customers are likely to...
by Ready Convenience | Dec 23, 2015 | Marketing
The best kind of advertising is free. The most influential promotional tool has always been word-of-mouth, and it’s easier to generate than you might think. Getting involved in your community is a great way to set your organization apart from other stores and make a...
by Ready Convenience | Oct 22, 2015 | Management
Spending time to develop employees into managers is a win-win proposition. It creates a growth vehicle for hourly employees to sample management responsibilities, and it also provides much-needed relief when business increases dramatically, managers take vacations, or...
by Ready Convenience | Oct 16, 2015 | Training
Employee training is an investment in your workforce. The benefits of a satisfied, well-trained team go far beyond your bottom line. Well-trained employees are more confident, committed, motivated, and loyal. Your employees need training not just to do their jobs...
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