by Ready Convenience | Jan 2, 2020 | Training
A foundation is more than just a place where something starts. It’s a base that supports growth. This is true whether you’re building a house or training your convenience store staff. So, what makes up your training foundation? Now is the perfect time to audit your...
by Ready Convenience | Dec 12, 2019 | Operations, Training
Convenience store managers are busy… but we probably didn’t need to tell you that! In case you missed some of our convenience store articles last year, catch up with these top five. 1 – Basic Marketing Concepts Every Convenience Store Manager Should...
by Ready Convenience | Sep 19, 2019 | Training
You may not think of your convenience store job as a particularly messy one, but the truth is, accidents happen. And when they do, cleaning up falls to you and your staff. Some clean-up tasks are pretty straightforward. If a customer dumps his fountain drink, that’s...
by Ready Convenience | Sep 5, 2019 | Training
“The customer is our top priority.” “We always strive to deliver excellent service.” “If we don’t take care of our customer, someone else will.” How many times have you heard customer service mantras like these or repeated them to your employees? The challenge of how...
by Ready Convenience | Aug 29, 2019 | Training
What’s the difference between a dream and a goal? It comes down to the acronym SMART. Dreams are fluid, but goals are:SpecificMeasurableAttainableRealisticTimelyIn the field of employee training, SMART goals lead to outcomes that go beyond simply filling a skills gap....
by Ready Convenience | Aug 8, 2019 | Management, Training
Every state in America has a law restricting tobacco sales. As of this year, sixteen states have enacted laws to raise the minimum age from 18 to 21. Many more localities have done the same. Even more restrictions are in the works to regulate the increasing surge of...
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