by Ready Convenience | Aug 1, 2018 | Training
Are you looking for a new approach to customer service? Before you look too far, you may first want to examine your current practices. Sometimes, the pursuit of something new causes managers to forget about basic principles of customer service and employee training...
by Ready Convenience | Mar 21, 2018 | Management, Training
You should already know how harassment laws apply to your convenience store, common myths about sexual harassment, and examples of many different types of harassment. All these topics are important for you to understand as a supervisor and to include in your...
by Ready Convenience | Mar 14, 2018 | Management, Training
When you think about workplace harassment, you may immediately think about the most high-profile stories of sexual harassment where a man in a powerful position harasses women. While those types of stories may dominate your news feed, they are far from the only types...
by Ready Convenience | Jan 3, 2018 | Management, Training
In the Rocky Mountains, snow pack during the winter determines how much water is available for towns, businesses, families, ranchers, and farmers for the next summer season. This is the original “trickle-down effect,” and it has nothing to do with economics. The idea...
by Ready Convenience | Oct 26, 2017 | Training
What’s the difference between a vendor and a partner? Vendors sell what you think you want, partners deliver what you need. Vendors talk, partners listen. Vendors produce products, partners create solutions. This is all true whether you’re adding a new product line or...
by Ready Convenience | Oct 23, 2017 | Training
Last week we once again had the honor of exhibiting at the NACS Show, and as always it was a remarkable experience. The event held true to its theme – “Connect” – and we were privileged to share ideas with hundreds of c-store pros. So much preparation goes into an...
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