by Ready Convenience | Oct 1, 2020 | Management
Cleanliness is a factor of store care that may not be obvious when you keep up on it, but it sure grabs a customer’s attention when you don’t. How clean, picked up, and orderly you keep your store has a direct impact on the overall customer experience. This...
by Ready Convenience | Jul 30, 2020 | Management, Operations, Training
Typically, turning a profit from lottery sales is a safe bet for convenience stores. Industry research shows that about half of all U.S. lottery tickets are sold at convenience stores, and about 95 percent of lottery ticket buyers will purchase at least one add-on...
by Ready Convenience | Jul 2, 2020 | Management, Training
While “normal” feels like it might be a moving target right now, you can’t afford to get too far away from the best practices you were following before the health crisis hit. Your employee training program is a perfect example. Take a look back on what your top...
by Ready Convenience | Jun 25, 2020 | Training
Online learning was well on its way to dominating the field employee training before the pandemic. Now that in-person training events are more challenging, more companies are experiencing first-hand that training online is not just nice-to-have, it’s a critical...
by Ready Convenience | Jun 18, 2020 | Management, Training
What’s the one element of doing businesses that hasn’t changed due to the pandemic? It’s your need to serve your customers. Right now, customer satisfaction may be more important than ever as you and your staff do more to keep your customers safe, happy, and loyal....
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