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Custom Learning Paths You Can Implement Quickly
Your employees keep your business running, which is why it is important to invest in their success – if they’re successful, so are you. One way to increase the likelihood of their success is with the development of customized learning paths to provide employees with...
Featured Article
Custom Learning Paths You Can Implement Quickly
Your employees keep your business running, which is why it is important to invest in their success – if they’re successful, so are you. One way to increase the likelihood of their success is with the development of customized learning paths to provide employees with...
Recent Articles
What Do Reskilling and Upskilling Mean for Convenience Stores?
The convenience industry is constantly evolving, and it is important to make sure your employees are well-trained and prepared for anything. Advances in technology, staffing shortages, and any number of events could lead to employees needing enhanced, or entirely new,...
How to Handle Harassment Reports in Your Convenience Store
You can’t know everything that goes on in your convenience store. As a manager, though, what you don’t know can hurt you. This is particularly true when it comes to harassment in the workplace. If you have employees or other managers who are creating a hostile work...
Blended Learning in Your Convenience Store
Convenience stores are fast-paced environments, so it’s important to get employees trained and onto the floor quickly. However, it’s also important to make sure that they fully understand their training and are ready to provide quality service while maintaining...
Top 5 Convenience Store Training Topics
With staffing shortages and high turnover, some convenience store operators wonder if the cost to train employees is worth the investment. Your convenience store is only as strong as your weakest employee, and that's why convenience store training is so crucial....
Understanding LMS Benefits for Convenience Stores
With nearly 80% of companies reporting that they do at least some of their employee training online, the overall advantages of online training are no longer up for debate. Yet not all convenience store operators have implemented a learning management system (LMS) in...
Know Your GUEST
What’s the difference between a “customer” and a “guest”? By definition, a customer is someone who simply buys goods or services from a store or business. A guest, on the other hand, is someone who is invited to take part in something important. Shifting your...
Safety First: 6 Training Topics Your Employees Need
Safety should always be taken seriously. The health and safety of your employees should be one of your main concerns – after all, without your employees your stores would not be able to operate. A vast majority of employee injuries are attributed to common mistakes...
Top 10 Merchandising Mistakes for Convenience Stores
Today’s convenience store customers expect efficiency, value, and, of course, convenience. How you merchandise your products directly impacts your ability to exceed those customer expectations. Avoid these top 10 merchandising mistakes. Mismanaging first impressions....
Use It or Lose It – The Case for Refresher Training
We live in a world of information overload. With technology pushing alerts constantly and new stimuli overwhelming the senses continually, is there a limit to how much people can take in? Science tells us that while the human brain doesn’t necessarily have a storage...
Age-Restricted Sales – Are Your Employees Doing It Right?
Convenience stores conduct more ID checks than any other industry, even more than TSA. And with a large percentage of your sales coming from tobacco, beer, and lottery, you have to make sure your employees are handling age-restricted sales according to the law....
Convenience Stores Against Human Trafficking
Human trafficking can happen anywhere and, in fact, it does. According to the experts at In Our Backyard, there are cases of human trafficking in every zip code in America. About 80 percent of all trafficked individuals are female, and about 50 percent are children....
Preventing Harassment in the Workplace
There are many misconceptions about harassment in the workplace. In addition to a company-wide harassment training program, be sure to address these common myths and facts with your convenience store employees. Facts & Myths about Harassment in C-Stores Myth #1:...
