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Safety First: Prepared Employees Promote Team Safety
Tasks and duties are much easier to complete when the person assigned knows how to complete them. This makes things run more smoothly at offices, factories, and especially convenience stores. After all, there’s a reason prior experience is so important when recruiting...
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Safety First: Prepared Employees Promote Team Safety
Tasks and duties are much easier to complete when the person assigned knows how to complete them. This makes things run more smoothly at offices, factories, and especially convenience stores. After all, there’s a reason prior experience is so important when recruiting...
Recent Articles
Implementing Learner-Centered Training in Convenience Stores
Learner-centered training is taking off around the country, but it isn’t a one-size-fits-all solution. For convenience stores, focusing your training on your employees can improve application and retention of key learning points. So, if you want to train your...
Risk Factors for Foodborne Illness (and How to Avoid Them)
Offering foodservice options in your convenience store can mean a big increase in profits. That potential reward, however, comes with potential risk. If food is served and sold on your premises, you and your staff have a responsibility to ensure that basic food safety...
Training Increases Retention at Convenience Stores
Everyone wants to make a good first impression, and that extends to businesses and stores, too. Many convenience stores are struggling with retaining their employees, especially after the Great Resignation, and these first impressions are often part of the problem. If...
What Alcohol Awareness Month Means to Convenience Stores
Alcohol Awareness Month is just around the corner in April. Created by the National Council on Alcoholism and Drug Dependence in 1987, the focus of this campaign is to bring awareness to alcoholism and recovery. Alcohol overconsumption is a societal problem, and all...
Assessing Knowledge Gaps in Your Convenience Store
As a convenience store manager, you know that working in a store requires a lot more effort and knowledge than most people expect. This is why it’s important to continually assess your knowledge gaps, and those of your employees. If any lack of knowledge is holding...
Hiring for Soft Skills in Convenience Stores
Soft skills can be incredibly important to have in convenience stores, especially when maintaining customer satisfaction. Unlike hard skills, soft skills aren’t necessarily something you can easily train your new recruits on. This makes it very important to hire...
Spread the Love with Employee Appreciation
With the holiday of love just a few days away, you are probably focused on making the people in your personal life feel appreciated. When the roses and chocolate are behind you, you may want to turn your attention to your convenience store staff. Studies suggest that...
Alcohol Sales Trends and Training for Convenience Stores
Alcohol sales can be a challenging, yet important, category for convenience stores. Between deciding what to keep in stock and ensuring all your employees are compliant with alcohol sales, there’s a lot to look out for. By staying on top of the alcohol sales trends,...
Level Up Your Leadership Skills
John F. Kennedy once said, "Leadership and learning are indispensable to each other." As a leader in the convenience industry, you already know you need to be up-to-date on all the current market trends. However, to be a great leader it’s also important that you never...
Be Proactive to Minimize Losses
Thinking about employee theft, convenience store managers tend to fall into one of two categories: those who think that no one is stealing from them and those who think that everyone is stealing from them. To minimize losses caused by theft in your store, you need to...
Top 5 Training Topics for the New Year
The countdown to the new year is on. Have you thought about your training goals yet? How well you train your employees can make or break not only their future success, but yours as well, so make sure you’re setting clear and manageable goals for training your staff....
How Goal Setting Impacts Sales
Is what you’re doing today getting you closer to where you want to be tomorrow? That’s the question you should be asking yourself as you evaluate your progress toward your business goals. On every shift, you and your staff have opportunities to get closer to your...
