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Is Craft Beer a Niche Market for You?

Is Craft Beer a Niche Market for You?

By design, your convenience store is a store for the masses. While you may not have everything someone needs, you most likely have something for everyone. Most stores also have products and services that target a smaller market. These are called “niche” offerings. For...

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Is Craft Beer a Niche Market for You?

By design, your convenience store is a store for the masses. While you may not have everything someone needs, you most likely have something for everyone. Most stores also have products and services that target a smaller market. These are called “niche” offerings. For...

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Think Outside the Help Wanted Box

Think Outside the Help Wanted Box

Need employees? Who doesn’t these days? With today's labor market, competition for good employees is just as fierce as competition for loyal customers. To fill the open positions at your store, you have to go beyond the traditional “help wanted” system. Keep reading...

3-Step Plan for Effective Training

3-Step Plan for Effective Training

On their way from point A to point B, your customers likely pass many options for getting gas, a quick bite to eat, or other convenience items. Why should they choose your store? The answer is all around you. It’s your staff. Your team members make or break customer...

Now Is the Right Time To Do a Safety Audit

Now Is the Right Time To Do a Safety Audit

​Did you know that a worker is injured on the job every seven seconds? That adds up to 4.64 million workplace injuries in the United States each year, according to the National Safety Council. Research also suggests that almost all these injuries are preventable....

Managing Turnover in Your Convenience Store

Managing Turnover in Your Convenience Store

The convenience store industry has historically suffered from a high turnover rate. Changes to the labor force in the past year have put more stress on managers to retain quality employees. It's time to change your thinking on turnover at your store. Here are some...

The Human Side of Category Management

The Human Side of Category Management

Category management is data driven. Your category management teams looks at a variety of data sets to create a strategy for each product category. Consumer trends, purchasing history, inventory figures, profitability targets, and product turnover just scratch the...

Is Your Store the Target of a Sting? (It Should Be)

Is Your Store the Target of a Sting? (It Should Be)

Selling tobacco or alcohol to minors is illegal, and convenience stores can face steep penalties if one of their employees is caught breaking the law. While there may have been some interruption to compliance checks during the past year or so, you can count on...

Turning Your Business Goals into Team Goals

Turning Your Business Goals into Team Goals

Have you heard the expression, “the boat won’t go if we all don’t row”? Imagine a crew team where every member is rowing with strength and unity. Now imagine a team where only a few members are trying to make progress while others are either rowing in the wrong way or...

Alcohol Sales Laws You May Not Know About

Alcohol Sales Laws You May Not Know About

The Federal Uniform Drinking Age Act of 1984 set the minimum age to purchase alcohol at 21, but that's about the only alcohol sales regulation that isn't controlled by the states.  At the state and local levels, alcohol regulations vary widely. Here are a few examples...

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